A. The price, payment method, and payment term are specified in each Order. The Seller will issue an invoice to the Client/Buyer for the Goods and Services delivered, the Client's/Buyer's obligation being to provide all necessary information for issuing the invoice in accordance with applicable law.
B. The Seller will send the Buyer the invoice for the Order containing Goods and/or Services sold on the Site, as well as for any other payments related to the Order, exclusively in electronic format, by adding the invoice to the Buyer's Account or via email, to the email address mentioned by the Buyer in his/her Account.
C. Payment for Orders placed through the Site can be made online:
- Cash on delivery
- Online payment by debit or credit card through the payment processor Shopify Payments
- 6 or 10 interest-free installments through TBIPay
- 3 interest-free installments via Klarna
- For orders exceeding 1000 RON, payment can only be made online, by card or bank transfer for individuals. For legal entities, payment for orders exceeding 1000 RON can only be made online, by card or bank transfer.
D. For accurate communication of the Order's invoice, the Buyer is obliged to update his/her Account data whenever necessary and to access the information and documents related to each Order, available in the Account.
E. Through this communication method, the Buyer, by accessing his/her Account, will have a record of the invoices issued by KAMA TRADING SRL, being able to save and archive them at his/her discretion at any time and in any desired manner.
F. By submitting the Order, the Buyer expresses his/her agreement to receive invoices in electronic format by the Seller adding them to his/her Account or via email, to the email address mentioned in his/her Account.
G. In the case of online payments, the Seller is not/cannot be held responsible for any additional costs incurred by the Buyer, including but not limited to currency conversion fees applied by the issuing bank of his/her card, in case its issuing currency differs from RON. The responsibility for this action lies solely with the Buyer.
H. The User's/Buyer's payment card data will not be accessible to the Seller and will not be stored by the Seller or by the payment processor integrated into the Site, but only by the Transaction authorization institution or another entity authorized to provide card identification data storage services, about which identity the User/Buyer will be informed before entering the data.
I. In certain cases, to maintain Transaction security, when registering the Order, the Buyer will be asked to authorize payment by re-entering the password associated with his/her Account or by using a fingerprint on mobile terminals that have this feature.
J. For Transaction security reasons, the User/Buyer is advised not to remain logged into the Site and not to set the automatic login option on mobile devices. Disclosure of the account access password is not allowed, and it is recommended to use a strong security password (e.g., it should contain at least eight characters, including uppercase letters, lowercase letters, numbers, and special characters).
K. The Seller does not solicit confidential information, bank accounts/cards, or personal passwords from its Clients/Users through any means of communication (email/phone/SMS/ etc).
L. The Client / Member assumes full responsibility for disclosing his/her confidential data to a third party.
M. The Seller disclaims any responsibility in the event that a Client/User is/is harmed in any way by a third party claiming to be/represent the Seller's interests.
N. A voucher represents a certain number of credits as a deductible marketing expense (with a parity of 1 credit = 1 RON) offered by the Seller and can be used by the Client/Buyer to purchase Goods and/or Services from the Site as follows:
N.1. The promotional voucher is offered for the purpose of Client/Consumer loyalty and for other marketing activities. It is always accompanied by Campaign Regulations specifying the validity and conditions for granting the credits that the Client/Consumer receives in the account. The promotional voucher is nominal for each User Account of the Clients/Buyers, is non-transferable, and its value cannot be converted into money. The Client/Buyer is assigned a unique code in his/her Account, which he/she can only redeem by entering it in the dedicated field before completing the order;
O. The Client/Buyer cannot request a refund for the value of promotional and commercial vouchers in cash.
P. The Seller may unilaterally modify the mechanism for granting Vouchers, without the User/Client/Buyer being able to claim damages or interest for the non-allocation or cancellation of Vouchers.
Q. Vouchers cannot be combined.